SRV 340 SRV340 Week 5 Final Paper (Ashford)

SRV 340 SRV340 Week 5 Final Paper (Ashford)

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SRV 340 Week 5 Final Paper

Service Services Generational Gaps

Focus of the Final Paper

In a six- to eight-page paper, select a challenge or issue from the list below that service organizations face today.

  1. Technological advancements

  2. Generational gaps

  3. Economic condition

  4. Political factors

  5. Ethics and social responsibilities

After selecting an issue/challenge, include the following items in your paper:

1. 2. 3. 4. 5.

Explain why the selected challenge/issue impacts service organizations. Justify your explanation using examples. Assess how the challenge/issue impacts the 4 Ps of a service organization (product, place, price, and promotion). Describe how consumer behavior may change as a result of this challenge/issue.
Explain the impacts on supply and demand considering the challenge/issue.

Provide recommendations to improve service quality and productivity as a result of this challenge/issue.

Be sure
issue. You must format your paper according to APA-style guidelines.

to use three to five scholarly sources, not including the textbook, as references when examining your challenge or

Writing the Final Paper

The Final Paper:

  1. Must be six to eight double-spaced pages in length, and formatted according to APA style as outlined in the

    Ashford Writing Center.

  2. Must include a title page with the following:

    1. Title of paper

    2. Student’s name

    3. Course name and number

    4. Instructor’s name

    5. Date submitted

  3. Must include an introductory paragraph that has a concise thesis statement.

  4. Must include a conclusion that should restate your thesis.

  5. Document three to five scholarly sources in APA style, as outlined in the Ashford Writing Center.

6. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center. Center. 


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