SRV 340 SRV340 Week 5 Final Paper (Ashford)
SRV 340 Week 5 Final Paper
Service Services Generational Gaps
Focus of the Final Paper
In a six- to eight-page paper, select a challenge or issue from the list below that service organizations face today.
Ethics and social responsibilities
After selecting an issue/challenge, include the following items in your paper:
1. 2. 3. 4. 5.
Explain why the selected challenge/issue impacts service organizations. Justify your explanation using examples. Assess how the challenge/issue impacts the 4 Ps of a service organization (product, place, price, and promotion). Describe how consumer behavior may change as a result of this challenge/issue.
Explain the impacts on supply and demand considering the challenge/issue.
Provide recommendations to improve service quality and productivity as a result of this challenge/issue.
issue. You must format your paper according to APA-style guidelines.
to use three to five scholarly sources, not including the textbook, as references when examining your challenge or
Writing the Final Paper
The Final Paper:
Must be six to eight double-spaced pages in length, and formatted according to APA style as outlined in the
Ashford Writing Center.
Must include a title page with the following:
Title of paper
Course name and number
Must include an introductory paragraph that has a concise thesis statement.
Must include a conclusion that should restate your thesis.
Document three to five scholarly sources in APA style, as outlined in the Ashford Writing Center.
6. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center. Center.
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