SRV 340 SRV340 Week 3 DQ 2 Demand and Productive Capacity (Ashford)
SRV 340 Week 3 Discussion 2 Demand and Productive Capacity
Demand and Productive Capacity. We know customers might expect or demand more than a service organization can deliver, yet the organization must keep the perception of the value of its services high in the minds of its customers. Discuss how an organization uses waiting lines and queuing systems in order to keep a balance between what the customer demands and what the organization can reasonably deliver. Respond to at least two of your classmates’ postings.
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