MHA 628 MHA628 Week 4 Discussion 1 Consumerism

MHA 628 MHA628 Week 4 Discussion 1 Consumerism

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MHA 628 Week 4 Discussion 1 Consumerism

Describe the impacts of consumerism in regards to information technology, claims management, and member services when dealing with healthcare providers. What tools and value added quality will be expected of health care providers? What changes will health care providers need to make to be competitive and gain consumers and maintain existing members? What role does IT play in the health plan organization? Utilize a minimum of two scholarly and/or peer-reviewed sources that were published within the last five years to support the ideas you express in your posting. Respond to at least two of your classmates’ posts. 


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