MGT 410 MGT410 Homework Set 3 Solution (ST. LEO)
MGT 410 Homework Set 3 (ST. LEO)
1. Use a cause and effect diagram to develop a list of potential causes for each of the following:
2. Prepare a flow chart for getting to work or school in the morning. Discuss areas for improvement revealed by the flow chart.
3. You have collected the following data from customer comment cards at your restaurant. Construct a Pareto diagram to show which of the problems should be investigated first. Show the cumulative frequency line on your diagram.
4. Use the following data to construct a scatter diagram. Does there appear to be a relationship between hours of overtime and number of rejects? Discuss.
5. Your boss has asked you to evaluate the reject percentage for the past year on one of the production lines. Use the following data to construct a run chart. Does there appear to be a pattern in the change in reject rate over the year?
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(TCO 3) Managers are often required to make decisions about the future based