Capella MBA6022 MBA 6022 Unit 1 Assignment 3

Capella MBA6022 MBA 6022 Unit 1 Assignment 3

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MBA 6022 Unit 1 Assignment 3 (Capella)

Toyota Process Improvement

Abstract

This paper will address the identification of processed used by Toyota Corporation during the accelerator crisis. It will identify the process used and the core problems with the process.  In part A of the paper the paper addresses the issues that began with sticky gas pedals, floor mats, and pedal entrapment and braking issues on some models of Toyotas vehicles. The quality of the vehicle was the issue. In part B of the paper the issue was safety and this lead to drivers dying because of safety issues.  In part C of the paper Toyota has a lean process established that had no buy in from employees or Leadership which contributed to issues with their product. Toyota thought they had implemented a learn culture that consist of problem solving, teamwork, and a continuous improvement culture to sustain lean.

Identification of Processes for Improvement A

Identification of Processes for Improvement B

Identification of Processes for Improvement C


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