BUS 520 BUS520 Week 11 Final Exam 1 and 2 Answers (Strayer)

BUS 520 BUS520 Week 11 Final Exam 1 and 2 Answers (Strayer)


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BUS520 Week 11 Final Exam 1 and 2 (Strayer)

  1. According to the Ohio State leadership studies, a leader high in __________ is sensitive to people’s feelings and tries to make things pleasant for the followers. 
  2. __________ make(s) a leader’s influence either unnecessary or redundant in that they replace a leader’s influence.
  3. According to the path-goal leadership theory, a manager is showing a participative leadership style when he/she __________. 
  4. According to __________ approaches, individual behavior is constructed in context, as people act and interact in situations. 
  5. Meindl referred to the phenomenon whereby people attribute almost magical qualities to leadership as _____________. 
  6. The __________ that are driving organizations of all types and sizes can be found in organization-environment relationships, the organizational life cycle, and the political nature of organizations. 
  7. The decision to construct a new overseas plant can be considered to be a(n) __________. 
  8. Which of the following, refers to altruistic love? 
  9. __________ is intentional and occurs as a result of specific efforts by a change agent. 
  10. Another name for incremental change is __________. 
  11. To begin understanding an organization’s culture, it is often easiest to start with __________.
  12. To many researchers and managers, shared common values lie at the heart of organizational __________. 
  13. The issues concerned with __________ are tasks to be accomplished, methods used to achieve the goals, and methods of coping with success and failure. 
  14. Which step in the innovation process focuses on establishing an idea’s potential value and application? 
  15. Which step in the innovation process focuses on identifying an idea’s anticipated costs and benefits? 
  16. While __________ may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment. 
  17. __________ methods of coordination produce synergy by promoting dialogue, discussion, innovation, creativity, and learning, both within and across organizational units. 
  18. Direct contact between organization members is a(n) __________ method of coordination. 
  19. Executives, managers, and supervisors are hierarchically connected through the __________, which is a listing of who reports to whom up and down the firm. 
  20. The __________ type of bureaucracy emphasizes vertical specialization and control with impersonal coordination and a heavy reliance on standardization, formalization, rules, policies, and procedures. 
  21. __________ refers to the ability to change. 
  22. The three technology classifications that were described by James D. Thompson are __________. 
  23. Environmental __________ refers to the magnitude of the problems and opportunities in the organization’s environment, as evidenced by three main factors: the degree of richness, the degree of interdependence, and the degree of uncertainty stemming from both the general and the specific environments. 
  24. Information technology has spawned a whole new series of corporations called __________. 
  25. __________ is the possession of a repertoire of roles and the ability to selectively apply them. 


Version 2

  1. When teams accomplish more than the total of their individual members’ capabilities, __________ occurs. 
  2. Most self-managing teams include between __________ members. 
  3. __________ teams bring together people from different functional departments or work units to work on a common task. 
  4. A(n) __________ team is one that achieves high levels of task performance, member satisfaction, and team viability. 
  5. The team decision technique of __________ asks everyone to respond individually and in writing to a basic question such as: “What should be done to improve the effectiveness of this work team?” 
  6. __________ occurs when too much is expected and the individual feels overwhelmed with work. 
  7. Wheel communication network and chain communication network are other names for
  8. __________ occurs when different people send conflicting and mutually exclusive expectations. 
  9. KPMG’s practice that focuses on helping executives identify threats to their firm and manage them is known as __________. 
  10. A form of selective perception, the __________ involves seeking only those cues in a situation that support a preexisting opinion. 
  11. The __________ model views decision makers as acting in a world of complete certainty.
  12. What Decision-Making concept is reflected in the popular adage, “If at first you don’t succeed, try, try again?” 
  13. Behavioral scientists are cautious about applying classical decision theory to many decision situations because they recognize that human beings have __________ that restrict their information-processing capabilities. 
  14. The negotiating pitfall of __________ occurs when people become committed to their demands and are reluctant to back down once the demands have been stated. 
  15. __________ commonly involves supervisor-subordinate disagreements over resources, goals, deadlines, or performance results. 
  16. __________ most commonly occurs in the context of the competition and rivalry that characterize firms operating the same markets. 
  17. Two important goals must be considered in negotiation. These goals are __________. 
  18. The success of international business practices such as outsourcing often rests with the quality of __________. 
  19. __________work well for more routine and straightforward messages, such as announcing the location of a previously scheduled meeting. 
  20. The term “flaming” is sometimes used to describe rudeness in __________. 
  21. __________ is often accompanied by an unwillingness to understand alternative points of view and to take the values they represent seriously. 
  22. The issue of __________ is an important ethical consideration with respect to agency theory. 
  23. Milgram designed experiments to determine the extent to which people __________. 
  24. The __________ is an unwritten set of expectations about a person’s exchange of inducements and contributions with an organization. 
  25. With respect to political action and subunit power, __________ linkages involve formal staff units that have special expertise. 

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