BUS 305 BUS305 Module 3 Homework Assignment (Allied American University)

BUS 305 BUS305 Module 3 Homework Assignment (Allied American University)

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BUS 305 Module 3 Homework Assignment (Allied American University)

PART I: Short Response Questions

1.Explain each phase of the three-step writing process.

2.Briefly explain the difference between the topic of a message and the main idea.

3.Briefly explain how the growth of electronic communication has become both a blessing and a curse for business communicators.

4.How can your audience's level of understanding help you determine the appropriate amount of information to include in a business message?

5.What is the scope of a business message?

6.Why do written communication and most forms of electronic media generally require more tact than oral communication?

7.What is credibility and when is it especially important to establish?

8.List at least three guidelines to follow if you want to achieve a conversational tone in business messages.

9.Explain what it means to choose "words that communicate well," then list four techniques for selecting the best words when writing business messages.

10.Briefly explain the difference between file merge and mail merge.


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