
BUS 302 BUS302 Quiz 2 (STRAYER)
BUS 302 Quiz 2
- Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?
- At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing ____.
- The ____ approach to management focuses on the psychological and social aspects of work.
- According to Mary Parker Follett, if managers use ____ to settle or reduce conflict, each of the parties involved give up some of what they want.
- Which of the following management theorists believed that workers ultimately grant managers their authority?
- ____ involves managing the daily production of goods and services.
- Which of the following management theorists helped develop human relations management?
- What is the term used for the amount and number of raw materials, parts, and finished products that a company has in its possession?
- ____ occurs when 1 + 1 = 3.
- ____ is best known for developing the five functions of managers and the fourteen principles of management.
- A systems view of management allows managers to ____.
- A(n) ____ is a set of interrelated elements or parts that function as a whole.
- Nearly all organizations that interact with their environments and depend on them for survival are viewed as ____.
- The goal of scientific management is to____.
- According to Mary Parker Follett, ____ is an approach for dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party’s desires and objectives.
- Tourism was not the only travel-associated industry that was visibly hurt by what happened on 9/11. People decided to vacation at home and sales of luggage and similar travel gear decreased significantly. Sales of home swimming pools increased. This decision to stay at home reflects a change in attitudes toward the perceived safety of long-distance traveling. This is an example of a change in the ____ component of the general environment.
- In terms of external organizational environments, the ____ environment affects all organizations while the ____ environment is unique to each company.
- Which of the following companies is most likely operating in a dynamic environment?
- ____ involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.
- The ____ consists of the economy and the technological, socio-cultural, and political/legal trends that indirectly affect all organizations.
- ____ is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.
- The first step managers use to make sense of their changing environments is ____.
- An increase in ____ can lead to opportunistic behavior in which one party benefits at the expense of the other.
- Fear of a lawsuit prevents many employers from giving totally honest recommendations to former employees. This reflects a change in the ____ component of the general environment.
- Managers can use behavioral addition and behavioral substitution to ____.
- A company facing a simple environment would ____.
- The ____ is the set of key values, beliefs, and attitudes shared by members of an organization.
- Organizations use behavioral addition, behavioral substitution, and ____ to change their organizational culture.
- Technology is the ____ used to transform inputs (raw materials, information, etc.) into outputs (products or services).
- According to the ____theory, companies go through long, simple periods of environmental stability, followed by short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.