BUS 302 BUS302 Quiz 2 (STRAYER)

BUS 302 Quiz 2

1. Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?
2. At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing ____.
3. The ____ approach to management focuses on the psychological and social aspects of work.
4. According to Mary Parker Follett, if managers use ____ to settle or reduce conflict, each of the parties involved give up some of what they want.
5. Which of the following management theorists believed that workers ultimately grant managers their authority?
6. ____ involves managing the daily production of goods and services.
7. Which of the following management theorists helped develop human relations management?
8. What is the term used for the amount and number of raw materials, parts, and finished products that a company has in its possession?
9. ____ occurs when 1 + 1 = 3.
10. ____ is best known for developing the five functions of managers and the fourteen principles of management.
11. A systems view of management allows managers to ____.
12. A(n) ____ is a set of interrelated elements or parts that function as a whole.
13. Nearly all organizations that interact with their environments and depend on them for survival are viewed as ____.
14. The goal of scientific management is to____.
15. According to Mary Parker Follett, ____ is an approach for dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party’s desires and objectives.
16. Tourism was not the only travel-associated industry that was visibly hurt by what happened on 9/11. People decided to vacation at home and sales of luggage and similar travel gear decreased significantly. Sales of home swimming pools increased. This decision to stay at home reflects a change in attitudes toward the perceived safety of long-distance traveling. This is an example of a change in the ____ component of the general environment.
17. In terms of external organizational environments, the ____ environment affects all organizations while the ____ environment is unique to each company.
18. Which of the following companies is most likely operating in a dynamic environment?
19. ____ involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.
20. The ____ consists of the economy and the technological, socio-cultural, and political/legal trends that indirectly affect all organizations.
21. ____ is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.
22. The first step managers use to make sense of their changing environments is ____.
23. An increase in ____ can lead to opportunistic behavior in which one party benefits at the expense of the other.
24. Fear of a lawsuit prevents many employers from giving totally honest recommendations to former employees. This reflects a change in the ____ component of the general environment.
25. Managers can use behavioral addition and behavioral substitution to ____.
26. A company facing a simple environment would ____.
27. The ____ is the set of key values, beliefs, and attitudes shared by members of an organization.
28. Organizations use behavioral addition, behavioral substitution, and ____ to change their organizational culture.
29. Technology is the ____ used to transform inputs (raw materials, information, etc.) into outputs (products or services).
30. According to the ____theory, companies go through long, simple periods of environmental stability, followed by short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.