BUS 300 BUS300 Week 8 Quiz 7 (STRAYER)

BUS 300 Week 8 Quiz 7

This quiz consist of 30 multiple choice questions. The first 15 questions cover the material in Chapter 13. The second 15 questions cover the material in Chapter 14. 

1. Ombudsman is a
2. The role the Justice Department has in consumer affairs includes
3. Government officials who are concerned about consumer rights and protection focus on product
4. Another name for consumer-generated media is
5. The federal agency that most vigorously enforces consumer protection is
6. Ways to mollify customer criticism can include all the following EXCEPT
7. Consumerism in the U.S. first emerged when
8. The term "bedbug letter" refers to
9. The Consumer Product Safety Commission is responsible for
10. Like all other businesses, e-commerce marketers also have to
11. One of the legitimate Web sites that lists actions being taken against organizations is
12. Approaches companies use to distinguish themselves and their products from competition include
13. The federal agency that advised Presidents on matters of consumer interest was the
14. Consumer rights spelled out by President John F. Kennedy in the early 1960s included
15. Which of the following pertain to the Consumers Union?
16. The public relations field is most highly developed in which Latin American country?
17. Which country in Latin America appears to be a candidate for increased public relations activity?
18. According to Interbrand's annual list of the 100 most valuable global brands, how many of the top 10 were not American?
19. The publication of unflattering cartoons of the prophet Muhammad in a Danish newspaper should hammer home to public relations practitioners that
20. Which, among the Asian counties that have public relations practitioners, could become a hub for the public relations field?
21. Which of the following is the most enticing for expansion of the role public relations can play in Eastern European nations?
22. In Japan, the most important aspect of public relations is
23. "Burrada, mist, Cue are examples of why companies working outside their own
24. To avert troubles and reinforce the idea that they are responsible and concerned local residents, all foreign companies operating internationally should
25. One major contributing factor to growth in opportunities for international public relations is
26. A reason public relations has become an international phenomenon is the
27. Despite benefits people and nations have experienced from becoming more closely connected via satellite technology and the Internet, there are some major downsides, including
28. Compared to the style of public relations practiced by Americans, the style practiced by Australians is
29. In India, similar to the rest of Asia and much of the rest of the world, public relations practice is subordinated to
30. In several African countries,