BUS 107 BUS107 Quiz 6 (STRAYER)

BUS 107 Quiz 6

This quiz consist of 10 multiple choice questions and covers the material in Chapter 3. 

1. 

A seller can create value in a customer relationship by nurturing the customer's trust and developing it into ____.

2. 

Stock brokerage firms use a(n) ____ revenue model, which allow them to charge their customers a commission for each trade executed.

3. 

____ began as a legal research tool, and it has been available as an online product for years.

4. 

The New York Times and The Wall Street Journal use the ____ revenue model

5. 

___ is an example of a company that operates as a Web-based deep discounter

6. 

Channel conflict is also referred to as ____.

7. 

The ____ is an industry group that tracks computer and video game use

8.

____ refers to markets that are too small to justify a mass media campaign, yet too large to cover using personal contact

9.

The greatest concerns that most people have when they consider moving their financial transactions to the Web are ____ and reliability.

10.

One problem that the Web presents for clothing retailers of all types is that ____.