
ACG 3351 ACG3351 Week 9 Individual Work (Everest)
ACG 3351 Week 9 Individual Work (Everest)
Exercise 19-17 (page 754) Costs of quality analysis
Exercise 19-22 (page 757) Waiting time
Exercise 19-25 (page 758) Non-financial measures of quality and time
Problem 19-30 (page 760) Quality improvement, relevant costs, and relevant revenues