ACC 227 ACC227 Module 8 Homework Assignment Solution (AAU Online)

ACC 227 ACC227 Module 8 Homework Assignment Solution (AAU Online)

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Part I: Short Response

1.What are the three leading measures of learning and growth in an organization?

2.How do companies go about directly managing their return on investment (ROI)?

3.What are the two issues involved in managing a company's market share of its products?

4.Describe the two classifications of customer performance measures.

5.What are the key ingredients of customer satisfaction?

6.What is invested capital and how is it measured?

7.What are three basic ways that a company can improve its EVA?

8.“The purpose of just-in-time (JIT) is to reduce inventory.”  Do you agree or disagree?  Explain.

9.Briefly describe the four types of costs in costs of quality (COQ).

10.Why is it unwise for a company to focus on only one performance measure while ignoring other performance measures?

Part II: Application

2.Exercise 24-19 “Costs of Quality” (p. 1266)

1.Problem 24-31 “JIT Inventory” (p. 1270)

2.Problem 24-32 “Costs of Quality” (pp. 1270-1271)


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