HN 347 HN347 Unit 7 Quiz Answers - Kaplan
Kaplan HN347 Unit 7 Quiz Answers
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Question 1 |
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Variations in our tone of voice or in its pitch, expression, or rate of speed are known as:
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paralinguistics |
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occulesics |
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linguistics |
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kinesics |
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Question 2 |
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Which of the following is a not a characteristic of supportive communication?
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Validating, not demeaning |
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Descriptive, not evaluative |
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General, not specific |
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Conjunctive, not disjunctive |
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Question 3 |
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According to your textbook, people in the United States think at a rate of about ________ words per minute and speak at a rate of about ________ words per minute.
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500; 150 |
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150; 500 |
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450; 200 |
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200; 450 |
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Question 4 |
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Which of the following types of messages might provoke defensiveness on the part of recipients?
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Hidden agendas |
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Non-judging |
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Encouraging |
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Personal |
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Question 5 |
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Sandeep acknowledges cultural differences but trivializes them, believing that human similarities far outweigh any differences. Which of the following types of thinking does he have?
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Ethnocentric |
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Geocentric |
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Ethnorelative |
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Polycentric |
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Question 6 |
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The key to effective persuasion is the ________ of the source.
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position |
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credibility |
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authority |
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sincerity |
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Question 7 |
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________ statements clearly relate to what was said previously and move the conversation forward.
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Disjunctive |
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Injunctive |
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Adjunctive |
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Conjunctive |
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Question 8 |
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________ behavior occurs when a person feels or anticipates some sort of threat.
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Stereotyping |
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Offensive |
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Threatening |
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Defensive |
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Question 9 |
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Personal space is also known as:
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tactiles |
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occulescis |
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proxemics |
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kinesics |
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Question 10 |
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A helping relationship where one hires a management consultant is known as:
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informal |
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semi-formal |
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formal |
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None of the above
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